Wednesday July 30th 2014

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Proto Fett Mailaway Form Clarification

With all of the confusion lately regarding the updates to the terms of the Prototype Boba Fett, we went straight to the source for clarification. Click through for their response.

Yakface: Recently, there have been a few revisions made to the terms of the Mailaway Prototype Boba Fett info posted on Hasbro.com since August 31, 2011 (the date of the original posting).

Fans are looking for some definitive clarification to this as the original form (version 1) didn’t stipulate what action figure assortment UPCs were valid for the redemption form. As a result, last week the downloadable pdf form on Hasbro.com was updated (version 2) to specifically call out the three qualifying assortments (Vintage, Clone Wars and Saga Legends). This sent the fan sites’ buzzing and Hasbro’s customer service phone line ringing fielding calls from confused collectors wondering if the original forms (version 1) would be honored from those that already sent in the forms, UPCs and S/H money.

Obviously the original form’s verbiage was in error, but now matters are worse as the online form has been further revised (now version 3 in as many weeks) and is now only a sample – (i.e. not available for redemption) and collectors must send in the actual printed form included with new figures that will be shipping to retailers. Again, collectors are wondering if the the Version 2 forms will be accepted as those aren’t the official “packed-in” printed forms.

Needless to say, collectors who are already frustrated with finding new product are further exasperated with this recent development. Does Hasbro have any official comment/details on this issue that we can pass on to our readers.

Thanks in advance for any insights you or your team can provide.

 

HASBRO: Thank you for sharing the community’s concerns, and sorry about the confusion!

Those individuals who have submitted non-watermarked downloaded redemption forms, or an on-pack redemption form, along with UPCs from any of Hasbro’s STAR WARS figure assortments will receive their figure. However, if the downloaded PDF redemption form was watermarked, it will not be accepted.

Moving forward, Hasbro will require the original on-pack redemption form, NOT the downloadable PDF version, along with UPCs from any of Hasbro’s STAR WARS figure assortments.

There you have it. If you sent in any of the forms before it was watermarked you are okay as should receive your figure.
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  • Huh?sbro

    Uh….”along with UPCs from any of Hasbro’s STAR WARS figure assortments.” ?

    So, does that mean CURRENT assortments? Or are we back to wondering if PotF2 UPC’s will qualify? You’d think that in a message meant to clarify, they’d make a point not to leave room for more misunderstanding.

    I hope they like having those protofetts clogging up some warehouse, because at this rate, no one is going to lay their hands on a physical form until RotJ comes out in 3D.

  • wacofan

    That is good business, I am glad that this matter is resolved and now we know what to do next time.

  • padawanbear

    I agree with Huh?sbro. I am still not clear on what POPs are good to go. And what if I printed the version 1 form but have not mailed it yet? Is there a cut off date to accept those without the watermark?

    • http://www.yakface.com Jayson

      The UPCs that are valid are ANY from the 2010 Vintage Collection (from Dengar (VC01) all the way up to the current figures on the shelves. 2010 Saga Legends (from SL01 Bossk through to SL32 Spacetrooper) and 2010 Clone Wars (starting with CW01 Captain Rex through to CW65 Jar Jar Binks).

  • Tony

    Well then(Hasbro)quit playin’ with your limp noodles and get those NEW figures out there with the actual certificates in them! Good googley moogley! By this time last year,I already had(for a whole 2 weeks)my 2 missile firing,retro Boba Fett’s! Granted,one was seriously crushed,mail packaging AND the figures packaging. The other ones mail packaging was crushed,but the figures packaging was somehow,totally safe…thankfully. Glad I have that “keep one in,take one out” mentality. I can’t help but think,all that money that Hasbro rakes in from US and they can’t even properly package a figure that ends up costing US(the actual paying customer)around 50 dollars(or more)to get from them. Oh,the pathetic Shih-Tzu one must sometimes go through to get nothing more than a silly little plastic toy. America,ya gotta love it.

  • WStar Dude

    I guess it is good news (and I see my check is cashed) that they will honor whatever it “was” sent. From here forward, how are we going to obtain the original on-pack redemption forms? My local retailers pegs are stock with all the old waves from Vintage series. The Clone Wars figures don’t have the form either even if CW50+ figures are out.

  • sattinel

    Hasbro needs to get on the retailers. How long do I have to wait until I can actually purchase a figure with the new “Prototype” sticker on it? At least with the redemption form online, I could’ve been sure to get the form right away.

    • http://www.yakface.com Jayson

      Hasbro is sending reps to the stores this week to pull old pegwarmers off the shelves to make room for new stock. The wait is almost over.

      • Evilanimation

        I saw the Hasbro Rep today and she pulled 0 vintage from the target shelves.

  • http://yakeface combatjedi

    well Hasbro just cashed my check for two Proto Fetts, I used the non-watermark form.