Yakface reader Mark T. writes in with his less than idea experience in ordering the exclusive Slave I from Amazon.
Hi there, I wanted to share my recent ordeal with the Amazon Slave 1 and to warn collectors: Always open your boxes! Since getting the Slave 1 nearly a month ago, I had been hesitant to open it, preferring to enjoy the factory sealed vintage style packaging. I was fortunate enough to get one in beautiful crisp condition, no damage. But recently my curiosity won over and I decided to check the ship out. I was horrified to find that it had shipped with two right wings rather than one of each. Also, no Han in carbonite.
I was lucky to catch this with two days left in my return period, but I could not simply exchange for another ship because it is currently “unavailable.” (Meanwhile Amazon’s Marketplace merchants are selling the Slave 1 at scalper prices.) I reluctantly returned the ship, knowing I may have to pay an absurd price to ever get one in acceptable condition. I followed up with a frank email to Amazon customer service detailing my frustration. I got a reply explaining that this has been a reoccurring problem and the Slave 1 would be available again when the issue is resolved. They also offered free 1 day shipping when I go to place my order, as well as a slight discount on the ship. So that’s nice to hear, I just hope they actually are getting the problems fixed and not just pacifying me. By the way, as of writing this the Slave 1 is available as an Amazon Warehouse Deal for $93, and that’s in used condition. Disgusting.
Ugh, sorry to hear of your troubles Mark.